Follow the troubleshooting steps below if your Sky box is not turning “ON”:
STEP 1: Reset your Sky Box
First thing you should do is reboot your Sky box. To do this first you need to turn “off” your Sky box and unplug it from the mains. Power “off” other devices as well that were connected to your Sky box. Ensure that the power light on all the devices are “off”. After that switch “on” your all devices and wait for about three minutes. After 3 minutes, you need to press “Sky” button on your Sky remote and you will see a green light illuminated on your Sky box. This will indicate that your Sky box has been rebooted.
STEP 2: Software Update
Install the latest and upgraded software on your Sky box. To commence the software update process, first you have to unplug your box and press the “Backup” button situated on the front panel of your Sky box. Now you have to re plug your box to the mains while continuing to press the “Backup” button. Continue pressing the button until you see the four lights on your Sky box is illuminated. Wait for at least ten minutes to get the software updated. Once the process is finished, you will be able to use the Sky box perfectly.
STEP 3: Sky Remote
Ensure that your Sky remote is working fine. The Sky box becomes unresponsive if you the batteries are dead on your Sky Tv remote. Try to insert new batteries on your Sky remote and after that press the “Sky” button on your remote to operate your Sky box.